Youth Build Program Manager

Jan 19, 2021 | Jobs

SUMMARY:  Provides programmatic management oversight of Youth Build program; oversees case management, vocational training, educational activities, leadership development and civic engagement components. Ensures full success of Youth Build participants and program outcomes, working collaboratively with the Director of Youth services.




 Manages the various program components including, but not limited to, education, vocational training, counseling and case management, placement, leadership development, and civic engagement.

 Supervising daily staff activities to ensure effective and efficient services are provided to Youth Build participants.


 Manages the activities and operations of the Youth Build program, and related projects and initiatives.

 Responsible for making programmatic decisions, which benefit the program and participants.

 Addressing compliance and performance matters as related to WIOA Youth and Department of Labor standards and regulations.

 Provides management oversight to ensure updated data in DOL Youth Build Management Information System is maintained to full compliance.

 Manages the assessment of work readiness needs of Youth Build participants to ensure necessary resources are provided to meet such needs.

 Establishes and maintains necessary and required partnerships to ensure requirements of program are fully met.

 Seeks additional partnerships for purposes of leveraging resources for program and participants.

 Builds and sustains workable partnerships with community organizations and federal, state, city and county agencies

 Manages the implementation of new career pathways/partnerships by establishing and maintaining positive relationships with essential education entities, non-profit agencies, faith-based agencies, private-sector businesses, etc.

 Presents to and speaks with various organizations about the Youth Build program and follows up when necessary.

 Oversees the process of marketing Youth employment and training programs to potential employers; develops and facilitates Youth Build presentations.

 Conducts workshops to businesses and community organizations interested in providing work experiences, internships, job shadowing activities, mentors, etc.


Bachelor’s Degree preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. At least two – 2 years’ experience working in human service field and have knowledge of community, social, health resources, documentation skills, and communication skills a must. Experience working with women, their families, professionals, and the community. Must be able to work with a diverse population. Must have a valid Massachusetts Driver’s License


Karmen Morales
Director of Human Resources/Personnel Services
New North Citizens’ Council, Inc. (NNCC)  
2455 Main Street
Springfield, Massachusetts 01107-1907
(413) -747-0090 · (413) -746-4885 · Fax- (413) -737-2321
Make sure to email your resume to [email protected]

Apply to: Youth Build Program Manager

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