Job Developer

Sep 11, 2020 | Jobs

Program:  Program Support
Reports to: NNCC Chief Operating Officer
FLSA: NonExempt

Summary: Under the direction, establishes and maintains activities to develop, locate, and secure job openings for NNCC clients; markets programs and coordinates job resources; performs related duties as assigned.

Essential Duties and Responsibilities:

  • Initiate and maintain ongoing personal contacts and relationships with a variety of business and industry representatives and job placement/training agencies to promote programs for participant placement;
  • Make cold calls to potential employers; explain the benefits and employment support services provided by the program to employers, including addressing employer’s special needs; research Internet, newspapers, agencies, and other resources for job leads; operate a variety of office equipment and utilize time management techniques to organize and prioritize work;
  • Collect data from employers related to job orders including job requirements and skills; match job skills with applicant qualifications;
  • Refer qualified applicants to employers and conducts necessary follow-up when applicants are placed in positions; keeps updated on job fairs and Internet resources;
  • Research various resume programs; participates in outreach and recruitment activities by coordinating and attending job fairs;
  • Work independently and meet timelines; work collaboratively; coordinate a variety of projects simultaneously;
  • Interpersonal skills to work cooperatively and effectively with individuals and groups;
  • Interact with students and adults from different cultural and socioeconomic backgrounds;
  • Provide instruction and make presentations on resume preparation, job seeking, job retention, and interview skills; read, interpret, and apply rules and procedures.


  • Assist participants in assessing their job skills for positions; administers, scores, and assists students with standard career assessments; instruct in job seeking, application procedures, resume writing, interview preparation, job retention skills, and attitudes; assist participants in preparing job search portfolio; provide job search/career information workshops and presentations;
  • Arrange and transport students to interviews and appointments; provide labor market and community resource information;
  • Monitor participant performance on the job and counsel’s participants when job performance is not satisfactory;
  • Maintain contact with employers during the participants’ employment and report results to appropriate staff; prepares forms and reports related to placement activities; tracks participant activity and progress data; assist instructors in the collection of educational materials as requested.


  • Coordinate and distributes information and materials for meetings; assists in planning meeting agendas; assists in meeting set-up; maintains current committee member lists for various committees; keeps current with trends and maintains updated labor market information by researching Web sites;
  • Attend meetings, maintaining contacts with various trade schools and professional/community organizations that are involved in job placement/training activities.

This job has no supervisory responsibilities.


Education, Training, and Experience
Any combination of education, training, and experience which demonstrates ability to perform the duties as described; verified experience in job placement in either private or public agencies within the last four years; experience working with at-risk populations; experience in public relations and in technical writing is desirable; sufficient formal and/or informal training to provide the ability to read and write at a level consistent with the requirements of the position; college coursework with emphasis in oral and written communication skills is desirable.

Methods and techniques of job development and client placement; current practices in career technical education; local labor market trends and employment opportunities, effective procedures in identifying and securing training sites for participants; private, local, state, and federal agencies involved in employment development and job placement programs; behaviors and needs of at-risk populations.

Bi-lingual (English/Spanish) and Bi-Cultural preferred. Effectively market and represent a program and services to employers; communicate effectively in both oral and written form; plan and make presentations to small groups, including potential employers, business representatives, teachers, and program participants; assess the interests and aptitudes of participants.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Flow of work and character of duties involve normal mental and visual attention much or all of the time.  Specific vision abilities required by this position includes close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Eye-hand coordination required less than 15% of the time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to reach with hands and arms; stand; walk; climb or balance; stoop, and/or kneel.

The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Karmen Morales
Director of Human Resources/Personnel Services
New North Citizens’ Council, Inc. (NNCC)  
2455 Main Street
Springfield, Massachusetts 01107-1907
(413) -747-0090 · (413) -746-4885 · Fax- (413) -737-2321
Make sure to email your resume to [email protected]

Apply to: Job Developer

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