Case Manager

Mar 29, 2021 | Jobs

SUMMARY:  Under supervision of the Gun Violence Prevention Program Manager, Case Managers will perform a variety of duties interacting with youth, parents, schools, and community agencies to prevent youth violence through outreach, assessment, education and intervention services. Foster relationships between the young people, medical care community organizations, social services and workforce providers, and public agencies to provide opportunities for Springfield youth.



  • Provide direct street prevention education, outreach, intervention services, and case management to youth ages 17-24
  • Greeting and screening clients seeking services
  • Knowledgeable in computers and their programs i.e.: Windows, Excel, Internet usage, etc.
  • Program record keeping with daily service log and reports
  • Assist youth in accessing community services such as substance misuse services, counseling, tutoring, mentoring, vocational training, and other services that may be to their benefit
  • Conduct social service assessments, link youth to need services, provide case management, and support positive change
  • Gather information and analyze data for the purpose of evaluating and adjusting programs when necessary in accordance with funding program requirements
  • Participate in collaborative meetings and committees to benefit at-risk youth.
  • Participate in training (Trauma, Youth Development, Motivational Interviewing, etc.)
  • Travel to multiple sites to provide services to youth, community partners, businesses, and participate in meetings
  • Implement other projects, activities, or job duties as assigned
  • Drive frequently for program business
  • Must be flexible with availability (schedule will vary)




Karmen Morales
Director of Human Resources/Personnel Services
New North Citizens’ Council, Inc. (NNCC)  
2455 Main Street
Springfield, Massachusetts 01107-1907
(413) -747-0090 · (413) -746-4885 · Fax- (413) -737-2321
Make sure to email your resume to [email protected]

Apply to: Case Manager