Case Manager

May 23, 2022 | Jobs



  Position Title:  Case Manager

          Program: YouthBuild                   

                  Reports to:  YouthBuild Program Manager                              Salary: $20/HR


SUMMARY:  Under supervision of the YouthBuild Program Manager, the Case Manager will perform a variety of duties interacting with Students in the YouthBuild program. Establishing a positive rapport between students.




  • Maintain upkeep of all record keeping for each YB student adhering to documentation compliance, both hard copy and digital of all certifications obtained and necessary identification and verification forms.
  • Provide direct street prevention education, outreach, intervention services, and case management to youth ages 16-24
  • Meet with students individually once a week, to work on goals established in their ISP (Individual Service Plan). Document meetings by adding a progress note to their file on OASIS database.
  • Greeting and screening clients seeking services.
  • Knowledgeable in computers and their programs i.e.: Windows, Excel, Internet usage, etc.
  • Program record keeping with daily service log and reports
  • Assist youth in accessing community services such as substance misuse services, counseling, tutoring, mentoring, vocational training, and other services that may be to their benefit
  • Conduct social service assessments, link youth to need services, provide case management, and support positive change
  • Gather information and analyze data for the purpose of evaluating and adjusting programs, when necessary, in accordance with funding program requirements
  • Participate in collaborative meetings and committees to benefit at-risk youth.
  • Participate in training (Trauma, Youth Development, Motivational Interviewing, etc.)
  • Implement other projects, activities, or job duties as assigned
  • Drive frequently for program business










Karmen Morales
Director of Human Resources/Personnel Services
New North Citizens’ Council, Inc. (NNCC)  
2455 Main Street
Springfield, Massachusetts 01107-1907
(413) -747-0090 · (413) -746-4885 · Fax- (413) -737-2321
Make sure to email your resume to [email protected]

Apply to: Case Manager