Administrator of Youth Services

Jan 24, 2023 | Jobs


  Position Title:  Administrator of Youth Services

   Program: NNCC Department of Youth Services

  Reports to:  Senior Director of Youth Services           Pay Scale:$43,000-48,000

SUMMARY:  Under the oversight of the Senior Director of Youth Services, The Youth Services Administrator will perform a variety of administrative and building management tasks that will require interaction with staff, management, youth, parents, and community partner’s seeking access to the youth services center.



  • Organize and execute day to day building operations -Greeting and screening clients seeking services
  • Grant compliance, data entry, reporting on Departmental programs as assigned.
  • Knowledgeable in computers and their programs i.e.: Windows, Excel, Internet usage, etc.
  • Departmental record keeping with daily visitor’s log and reports
  • Serve as point person for building maintenance requests, mailing, shipping, supplies and equipment
  • Ensure security, integrity and confidentiality of department data
  • Review and approve office supply acquisitions
  • Coordinate with NNCC IT department on all computer needs in the office
  • Manage the Director’s schedules, calendars and visitors
  • Work collaboratively with Program managers to establish board room and classroom schedules and rotations
  • Participate and take notes in department meetings and committees the director belongs to
  • Participate in training (Office management Best Practices, job readiness training)
  • Travel to The New North Citizen’s Council Main Office for organizational tasks.
  • Provide supervision and oversight to all youth volunteers and youth employees
  • Implement other projects, activities, or job duties as assigned
  • Drive frequently for department business
  • Must be flexible with availability (schedule will vary)

SUPERVISORY RESPONSIBILITIES: This job does have supervisory responsibilities, with one direct employee, Office Assistant.                    






Karmen Morales
Director of Human Resources/Personnel Services
New North Citizens’ Council, Inc. (NNCC)  
2455 Main Street
Springfield, Massachusetts 01107-1907
(413) -747-0090 · (413) -746-4885 · Fax- (413) -737-2321
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Apply to: Administrator of Youth Services