New North Citizens' Council, Inc (NNCC)


With over 40 years of service to the community, NNCC offers organizational capacity in the areas of community development, advocacy and human service provision from a neighborhood-based perspective. NNCC is governed by a Board of Directors, which is elected by neighborhood residents on an annual basis. In May of this year over 700 people voted for representatives on the Board of Directors. Our Board reflects the demographics of the North End of Springfield, which includes Hispanic, African American and Caucasian (non-Hispanic) persons.

The New North Citizens' Council, Inc.  established in 1973 as Memorial Square Citizens’ Council, one of several neighborhood councils under the Springfield Community Development Block Grant Program. Its initial purpose was to promote physical, economic, and social development of the Memorial Square area in the North End of Springfield. Memorial Square Citizens’ Council acted as a planning agent for the City; assessed the neighborhood physical, economic and social needs; advised the City Government; and advocated on neighborhood issues. Much of its early work focused on improving housing stock, on the neighborhood’s physical and economic development and on educational issues. ​In 1986 the City of Springfield consolidated the two Block Grant neighborhoods in the North End, Memorial Square and Brightwood into one; and the Brightwood Neighborhood Council merged with Memorial Square Citizens' Council to create the New North Citizens' Council, Inc.

The mission of the

New North Citizens' Council, Inc (NNCC) 

is to provide advocacy, public and human services

to Hampden County residents with an emphasis

on the Hispanic/Latino community for the purpose

of enhancing the preservation and support of the

family resulting in the improvement of quality of life.

The aim of New North Citizens' Council, Inc (NNCC) is threefold:

  1. NNCC seeks to provide opportunities for citizen involvement and  participation.​

  2. NNCC seeks to provide individual and class advocacy.​

  3. NNCC seeks to provide comprehensive family supports and social service programs to residents of Hampden County. New North Citizens’ Council, Inc. embraces a philosophy which includes providing community based, constituent sensitive services; the broadest range of services within the Agency; services to the entire family system; and practical approaches to services.

USDA Non - Discrimination Statement:

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

 (1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;

(2) fax: (202) 690-7442; or

(3) email: program.intake@usda.gov.


This institution is an equal opportunity provider.                                    July 2018

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​Find us: 

2455 Main Street Springfield, MA 01107

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